Privacy and Security Policy

Privacy and Security Policy

Medlife Group has its own principle that is providing of safer online shopping environment for its customer. Medlife group guaranties that the following data protection regulations are complied with.

Your e-mail address will not be disclosed and used by any addressee for any reason and will be used at certain times for promotions and information about medlifegroup.co.uk.

The personal information you give us will not be shared with other customers, persons or legal entities without your consent.

Although Medlife Group does not store your credit card information in any way, it will never ask you for such information. This information is for payment only, it will be used to receive payment confirmation from the bank. Credit card information will be transmitted to the relevant banks via bilateral connections under high security conditions. Medlife Group undertakes to fulfill the provisions of the law no: 6502 on "Consumer Protection".

Security Policy :

Every stage of communication in our site for credit card transactions is secured.

WEB Site-Visitor Communication Security:

Communication between the site and the visitor on the order pages of our site takes place in the 256-bit SSL standard. Whether this form of communication exists on the page when the credit card information will be provided, when the payment page is accessed, " https:// " expression in adress bar indicates this situation. When you access the pages of this nature, there is a lock icon in the lower right corner of the browser.

WEB Site-Bank Communication Security:

Security related to transfer of credit card information from the site to the bank is taken place with the maximum security offered by the bank.

WEB Site Data Security:

No information can be obtained by any person, institution or organization except for the bank that allocates you and your credit card for transactions in a secure environment. Credit card transaction page card information is not transferred directly to the bank POS system by e-mail or similar methods. It is not possible online transaction.

INFORMATION ON THE PROCESSING AND TRANSFER OF PERSONAL DATA

Dear Customers, we attach utmost importance to the security of your personal data. In this context, we would like to inform you about the rights granted to you within the scope of all kinds of personal data; belonging to individuals benefiting from our products and services and all persons associated with our company; with purposes of processing, legal reasons, collection methods, to whom and for what purposes can be transferred in accordance with Law No. 6698 on Protection of Personal Data (KVKK).

In accordance with the KVKK, your personal data that you have shared with us through our website www.medlifegroup.co.uk (“Website”), our stores and other channels; as the Data Officer, within the framework of our activity and service objectives and within the framework described in KVKK; can be recorded, stored, maintained, updated, reorganized, disclosed to third parties in cases and to the extent permitted by legislation and it can also be processed, transferred, shared, classified, anonymized and processed in other ways listed in KVKK.

In this context, you give your explicit consent to the processing, transfer, sharing and other transactions listed above in accordance with KVKK and other relevant legislation, including personal data, which are shared with us as part of our system.

Purposes and Legal Reasons of Processing Your Personal Data:

  • By knowing our customers better, understanding of their needs,
  • To improve our communication with our customers and to provide more effective and quality service,
  • Executing of sale, marketing and promotion activities,
  • Operating of corporate communication and event management activities and processes,
  • Providing of personal product, service and offer for our customers,
  • Measuring of contentment about our products and services,
  • To improve our products and services in line with the demands and needs of our customers, to be able to perform our required quality and standard audits, Increasing and improving the quality of services and products offered to our customers, presentation of special advertisements, campaigns, advantages and other benefits that will be made with the applications for sales and marketing activities, carrying out other sales, marketing and CRM (Customer Relationship Management) activities including telemarketing activities,
  • Analysis, profiling studies for sales and marketing activities,
  • Sending commercial electronic messages to you if you give your consent via the checkbox on our website,
  • Your personal data that you have shared with us will be processed as long as the legitimate objectives mentioned above have not disappeared, in accordance with the law No. 6698,

Collection Method of Your Personal Data:

Your personal data may be collected by real or legal persons who process data on behalf of our company or company, verbally, in writing or electronically, but not limited to, the following methods;

  • The membership form you filled out electronically or physically,
  • Social networks that allow you to log in to our websites during membership or login,
  • Contact forms on our websites or third party websites that you fill in to contact us,
  • Online shopping applications, cookies used to recognize you, our mobile applications,
  • E-mails, faxes and letters you have sent to our company through various contracts you have signed with our company,
  • Third party company (s) that process data on behalf of our company or support our company at any stage of the membership program process,
  • Our customer services channels which include digital marketing and call center,
  • Social media channels, Google etc, using of search engines,
  • Market research companies and companies and programs for measuring customer satisfaction,
  • Membership contracts and other contracts, campaigns, applications, forms, offers,
  • Our dealers and other sales network,

Transferring of Your Personal Data:

Your personal data, in accordance with the above-mentioned purposes, in accordance with KVKK and the legislation in force, may be shared with our Group Companies, but not limited to those listed; for the purposes of the service we provide, it may be transferred to the following persons;

  • Regulatory and supervisory institutions in line with the purpose of the service we provide with our business partners, business contacts, performance assistants, dealers and subcontractors, In accordance with the information technologies we use, the servers in the country or abroad and the companies that support this server, and the domestic and foreign individuals and institutions that we receive physical server and/or cloud services,
  • Companies that process the data on behalf of our company and provide support in areas such as customer satisfaction measurement, profiling and especially in sales and marketing areas such as sms, mail and archiving,

Your Rights as a Personal Data Owner listed in Article 11 of KVKK:

  • Learning whether your personal data is processed,
  • Requesting information, if your personal data is processed,
  • Learning the purpose of processing your personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data are transferred domestically or abroad,
  • Requesting correction of personal data if it is incomplete or incorrectly processed,
  • Requesting deletion or destruction in order to be evaluated within the principles of purpose, duration and legitimacy,
  • In case of correction, deletion or destruction of personal data, requesting notification of these transactions to third parties to whom personal data are transferred,

In the event that the processed data is analyzed exclusively through automated systems, if a result is against you, to object to this result, to process the personal data in violation of the law and to demand the loss of the damage if you are damaged due to this reason.

You can send your request for exercising your rights stated above to our company's electronic mail address, pursuant to paragraph 1 of Article 13 of the KVKK, in writing, through the Notary Public application of the applicant, signed with the “secure electronic signature” by the applicant defined in the Electronic Signature Law No. 5070

Data Responsible : Medlife Group Sağlık Turizmi ve Danışmanlığı Tic.Ltd.Şti.

Address : Akdeniz Mah. Cumhuriyet Blv. No:111/501 Konak/İzmir TURKEY

E-mail Adress : info@medlifegroup.co.uk

*If you request that your personal data be deleted, destroyed or anonymized, we would like to emphasize that you will exit our membership system and in this context, you will not be able to benefit from the benefits provided by our membership system as of the relevant date.

**I have read and understood the above informative text and, by approving the membership contract to the MEDLIFE GROUP Membership system via the www.medlifegroup.co.uk, the personal data will be collected by the above mentioned methods within the scope of KVKK and again to be processed for the above mentioned purposes, to be transferred to the third parties mentioned above at home and/or abroad, to be transferred/shared abroad within the stated purposes,

I give explicit consent.

COMMERCIAL ELECTRONIC MESSAGE APPROVAL:

As MEDLIFE GROUP, we ask for your communication permission to inform you about our opportunities and campaigns that we think will be of interest to you via e-mail, sms and similar electronic communication tools.

I have read, understood and have shared my personal data, which I have shared in the past and/or will contain in the future, by MEDLIFE GROUP in order to provide advertisement, campaign, advantage, news and other similar benefits within the scope of the Law on Regulation of KVKK and Electronic Commerce, I also give consent to be contacted electronically by sharing the membership application made via www.medkifegroup.co.uk.

MERSİS No: 0614105476600001

Commercial Title: Medlife Group Sağlık Turizmi ve Danışmanlığı Tic.Ltd.Şti.