Frequently Asked Questions

We are located in Izmir, Turkey. We have also branched out to Istanbul for plastic and bariatric surgeries. 

We do not have an office abroad at the moment. We are planning to open an office in London.

UK citizens do not need a visa to travel to Turkey. You may check visa details here

When you book your treatment plan with us and make your decision for the date of your operation, we are going to need your flights details. We are going to take care of every other details here for you. You do not have to worry about your transfers, accommodation, check-ups, treatment plan. 

For Izmir: Izmir Adnan Menderes Airport ADB and for Istanbul: either Istanbul Airport IST or Sabiha Gokcen Airport SAW

As long as you inform us, we can reschedule your transfer & treatment plan. 

We are a patient satisfaction focused and value driven clinic. In any complication arising from your treatment here at Medlife Group, we cover all of your treatment expenses until you fully recover. 

If you choose one of our vip or premium packages, airport VIP transfers are included in the package price as well as all inner transfers related to your treatment.

    Accommodation in a hotel is included in certain packages. For package details, you can visit our homepage or contact us.

With only double/twin room difference, you can stay with a companion. 

The deposit payment for your treatment is completely enough to book. You can make your deposit payment with a debit/credit card via the provided payment link. You can contact us for more detailed information.

No. The food is also included during your stay in the hospital (For hospital stay related treatments). 

No. Once you book your treatment with us, we offer you one-year flexibility to decide when you would like to have your treatment. According to the availability of our doctors/dentists, we assist you with your date of operation. 

All patients have a consultation with their doctors before the procedure starts and they discuss the details of their treatment before they make payment and the procedure can begin.

This is one of the most important keys of the health service. We would like to support and assist you even after your treatment is done. We care a lot about you. We have a specific team for this service that is just one call/text away from you. Days, weeks even months after your operation, we check up on you. 

Yes. All of our doctors are board certified & all of them can speak English. 

Your medications, prescription, previous or recent test results, previous medical reports if you have any. Some clean & comfortable clothes. 

We have an English speaking team on the ground that takes you to the hospital/hotel for your check-up appointments, consultation. We also provide all of the information you should have for your post-treatment plan.  Our nurse also visits you at your hotel to make sure everything is going well with your recovery between appointments.

Yes. As long as you book with us, if medical invitation form is required for your travel, Medlife Group can provide you this with your details on it.

Right after the surgery only small walks are recommended. When you start working out again but starting with light weight sports depending on the patient and the nature of the surgery you can start working out between 3-6 weeks post surgery. 

After dental and bariatric treatments you can go straight back to work. Of course every patient is different in their recovery process but after cosmetic surgeries you can start doing light work approximately about 2 weeks post operation. 

We have ISO9001 and ISO10002 certificates which accredit us for quality management as well as customer satisfaction management internationally.

All acrylic nails and piercings must be removed before surgery so that the patient’s health can be tracked more accurately.

Avoiding smoking two weeks before and two weeks after surgery is highly recommended. Nicotine and tobacco smoke delay healing and can result in scarring. This is the perfect time to give up the habit.

Contact us now and receive our perfected service with
excellent care.